Frequently Asked Questions

  • Christmas Celebration is not just a show, it’s holiday fun for the whole family—a Christmas light display, hot chocolate bar, Christmas carols reimagined, and an encouraging Christmas message with candlelight experience.

  • No, this event is free and open to everyone.

  • The outside doors will open 1 hour prior to your showtime.

    The auditorium doors will open 30 minutes before your showtime.

  • Yes, tickets are required. When you reserve a ticket, we’ll ensure we have a seat available for you.

  • You’ll receive your tickets in your email after registering. You can show the ticket at the door either on your phone or printed out.

  • As many as you will use. We ask that you consider which showtimes work best for you and your family before registering for tickets.

  • Yes, children who will be attending the show will need a ticket.

    However, if you are putting your kids (ages 0-5) in the nursery, they do NOT need a ticket reserved.

    • Dec. 21, 22, 23 Shows | Elementary (K-5th grade) Kids Zone Party.

      • Advanced registration recommended.

    • All Shows | Kids Zone Jr.  (0-5 years old).

      • No advanced registration required.

    • All Shows | Elementary (K-5th grade) Attend the Show.

      • Advance registration required.

      • If your kids wish to attend any of the shows, we will have a special activity for them to complete during the show which they can submit for a prize afterwards!

  • Only one showtime, the December 24th at 5 p.m. show will be available to watch online at allisonparkchurch.com/online or on the Allison Park Church Facebook and YouTube channels.

  • Please look to your confirmation email and find the link to manage your order to return or exchange your tickets. If you have any issues or questions, please Contact Us.

  • No worries. If you can’t find your ticket, event staff will be able to find your ticket by searching your name. You can go to Will-Call and they will find your ticket.

  • There’s no dress code; wear whatever you’re comfortable in. We encourage embracing the Christmas spirit with festive clothing.

  • Yes, this event is wheelchair accessible.

  • Some lighting is used at this show that may be disruptive to people who are sensitive to light.